Fragmented procedures and departmental silos were causing problems for a healthcare organization. It chose ServiceNow as its platform for digital transformation in an effort to streamline operations and boost output.
The organization implemented ServiceNow to standardize processes among the ITSM division. The organization was able to cut down on wasted time by automating routine processes with the help of ServiceNow.
In addition, the data analytics tools provided by ServiceNow helped the corporation make better decisions. This allowed the organization to zero in on inefficiencies, streamline procedures, and boost productivity. As a result of the digital transformation's efforts, company outputs improved alongside productivity and user satisfaction.